NHS Homes

NHS Homes


ALTIDO UK is delighted to formally announce our involvement in the fantastic NHS Homes scheme. This initiative started as a brilliantly simple idea by the folks over at Under the Doormat who wanted to contribute to the effort to fight COVID-19 by sharing portfolio homes for free to essential workers. Our industry association, the STAA, quickly formalised the idea and has been spearheading it ever since.

The aim is simple: to ease the burden on NHS workers by providing free accommodation in our vacant homes.  

The STAA have provided a framework to enable accommodation partners to join the cause, sign the altruism pledge and start fielding enquiries almost instantly and, with the owner's consent, match a key worker to free accommodation within minutes.


How does it work?


  • Essential health workers (NHS, carers, firefighters and members of the police force) can visit the NHS Homes website and submit their enquiry
  • The ALTIDO guest team will look within our portfolio for appropriate accommodation
  • Once we have matched the guest with a temporary home, we conduct our service as normal with a deep clean, crisp white linens, fluffy towels and our 24/7 guest support team on-hand to cater to the guests' every need
  • The guest now has safe, comfortable accommodation allowing them to continue their good work and not put their loved ones at risk


How can you help?


ALTIDO is calling all owners to "donate" their homes to the scheme (London, Edinburgh and Glasgow). You will make such a difference to the lives of those on the frontline. We are delighted to have placed two nurses so far and just hearing their gratitude and relief makes it all worth it:


"I am so grateful to your company for being able to help me during this time and really appreciate the prompt response to my query.  Please pass my genuine thanks to the homeowner as well for being able to provide his home." - Nurse at the Royal Marsden Hospital


"I really appreciate this and thank you for helping." - Nurse at the Chelsea & Westminster Hospital


Eligibility & Our Service

Currently, we are looking for all homes in the Greater London area which are currently part of the ALTIDO family and are available for the remainder of April but as the pandemic persists, flexibility in your availability is appreciated.

Our service

Once the enquiry is received, NHS key worker stays will work like any other booking with respect to guest vetting and security deposits. As an additional precaution we will be requiring copies of the guest’s NHS ID or other supporting documentation (for public sector workers) before the booking is confirmed. 


This is not a commercial venture for ALTIDO and likewise, we encourage our Members to take part if they are able to offer up their home free of charge as a way of showing our support for NHS workers during this difficult time. The only fee we take is a small cleaning fee in order to pay our loyal team of housekeepers.

Operations and cleaning

In order to minimise person to person contact we will not be carrying out in-person greets, instead we will operation a key pick-up service from our office in central London.

In addition to this, the essential workers will benefit from all the ALTIDO guest service.


To find out more about this wonderful scheme, please see the fantastic press coverage below and visit the website - nhshome.co.uk


The Independent - 27th March 2020

Short Term Rentalz - 27th March 2020

Property Investor Today -30th March 2020


Jeremy Slater, 04/04/2020