Put your home in
safe hands

We look after your property and maximise your rental income

Find out how much your property can make

Find out how much your property can make

What We Do

First Point

Getting to know your property

Approach

Consultative Approach

Photography

Photography

Marketing

Marketing

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Consultative Approach

Our first step is to understand your needs and expectations. We will then talk you through our service, the local regulations and your interior design needs, to determine whether our service is right for you.

Photography

Our professional interiors photographer will take stunning photographs of your home to best present it across our online platforms. These photographs will be yours to keep.

Marketing

We create bespoke listings with stunning photos and descriptions to attract potential guests. We have strong relationships with the significant global listing platforms, such as Homes & Villas by Marriott International, Airbnb, The Plum Guide, Luxury Retreats, VRBO, Booking.com, Housing Anywhere, Expedia, and many more. Your home will also proudly be displayed on our website for guests to book directly.

ALTIDO Services
ALTIDO Services
Second Point

Giving you a better deal

Pricing

Reservations & Pricing

Trust

Trust & Safety Guarantee

Housekeeping

Housekeeping

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Reservation

Reservations & Pricing

We adopt a dynamic pricing strategy led by your requirements, market data and seasonal demand. We use sophisticated software and tools to manage your listing calendar and bookings.

Trust & Safety Guarantee

When you join the ALTIDO portfolio, you benefit from our Trust & Safety Guarantee, which covers guest-related damages up to £1 million through a combination of damage deposits and specialist short-term rental insurance.

Housekeeping

Our team of housekeepers clean & disinfect your home before and after each booking to your exact requirements, following strict guidelines and supervision.

Third Point

Getting to know your property

Linees

Linens

Question

Maintenance

Question

World-Class 24/7 Customer Support

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Linens

Fluffy white towels, high-quality cotton linens and complimentary eco-friendly toiletries for all of our guests

Maintenance

Our full-time maintenance team is on hand to sort out any necessary repairs or facilitate renovations and projects outside of booking periods.

World-Class 24/7 Customer Support

Our friendly team are on hand 24/7 for both Owners and Guests and speak a range of European languages.

ALTIDO Services

We offer a range of
services
to best suit
you.

Management

Full Management

From listings to housekeeping, revenue to reviews; we take care of everything.

Booking

Booking Generator

We manage your online presence, bookings, finance and guest communications. For hosts who hate admin.

Booking

Something Bigger

We manage hotels, multi-unit buildings, guest houses and even castles.

Coast & Country

Coast & Country

We are property-agnostic, yet highly-selective. Our portfolio includes stately
homes, islands, loch-side cottages and luxury villas.
Joining this portfolio brings benefits including an expert partner for bookings,
operations, guest communications, website, PR & Marketing, and much more.

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I'm here to help with any questions you may have about listing your property with ALTIDO

Carmine, Italy Sales Manager

Currently working from home in Milan

carmine.battimelli@stayaltido.com
Coast & Country

Frequently Asked Questions

  • A highly personal guest and client service. We are here to meet the needs of you, our client, and every one of our guests. We treat your property as if it is our own and ensure our guests do the same.
  • We pride ourselves on market-leading customer service. Our customer service team is available to owners and guests 24/7/365.
  • Our pricing is clear and transparent. We charge a set % of rental income which is clearly itemised in your monthly remittance.
  • Flexibility! Our owners can stay in their own property at whatever time the property is not booked throughout the year; and can select their own guest criteria (no kids/pets/students etc.). We can adhere to any specific instructions on housekeeping and any other preparations.
  • You will have a dedicated client account manager.
  • Our 24/7 team is always on standby and provides reports back to HQ on anything that needs replacing, guest special requests, maintenance issues, and any concerns about the guests. We have a large team of operations and maintenance professionals ready to deal with these issues.
  • We have exclusive access to several high-end partners such as Homes & Villas by Marriott International, giving you access to over 150 million Marriott Bonvoy™ members.
  • We also maintain a large database of repeat guests - our ALTIDO ambassadors.
We use a combination of online and offline channels:
  • Direct bookings through this website - we love it when guests book directly because they save money by not paying platform fees and your slice of the income is higher.
  • We were one of the first partners of Homes Villas by Marriott International, giving you access to over 150 million Marriott Bonvoy™ members.
  • Airbnb provides a high level of visibility on the "quality" of the guest and provides a high supply of travellers.
  • We also use channels such as Booking.com and HomeAway as they provide access to a global market through their primary and subsidiary platforms (such as Abritel, Owners Direct and VRBO)
  • The Plum Guide is a Michelin guide to short-term rental properties. Properties have to fit strict criteria to make it onto their platform. The Plum Guide demands slightly premium prices and high-quality guests.
  • We also maintain a large database of repeat guests - our ALTIDO ambassadors.
  • We adopt our own proprietary vetting system using various criteria to determine whether they can stay at your home.
  • We will request a questionnaire to be answered before a booking, which asks each guest about the purpose of their stay and references from previous stays.
  • We will often ask for evidence to support their reason for travelling, particularly for longer stays.
  • We verify each guest’s identity, taking a photograph of the main guest’s ID prior to the check-in.
  • You can set your own criteria, e.g. the number of guests, no kids, no pets etc.
  • We only allow bookings of a minimum of 4 nights (but recommend a minimum of 5 where possible).
Altido

Pop into our HQ in Milan

Phone

Give us a call

+39 329 086 2586

Phone

Pop by our HQ

Piazzale Luigi Cadorna, 9,
20123
Milano